Terms and Conditions
Terms and Conditions
These Terms and Conditions apply to all purchases made through the Daniel & Laura Madrid website. By placing an order in our online store, you automatically accept the conditions described in this document.
If you have any questions about these terms, you can contact us via info@daniellauramadrid.com.
1. Applicability
By placing an order on our website, the customer confirms that they have read, understood, and accepted these terms and conditions.
2. Product Information
At Daniel & Laura Madrid, we make every effort to provide accurate and up-to-date product descriptions.
However, typographical errors, color variations, or minor discrepancies in the information displayed on the website may occasionally occur.
3. Orders and Payments
Orders are processed only after full payment has been received.
Available payment methods may vary depending on the customer's country or region. It is the customer's responsibility to check which payment methods are available in their location.
4. Processing and Delivery
Orders are handled according to the following estimated times:
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Processing Time: 1 to 3 business days
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Estimated Delivery Time: 3 to 7 business days (depending on destination)
Once the order has been dispatched, the customer will receive shipping tracking information (track & trace).
5. Returns and Cancellations
For complete information on returns, please consult our Returns Policy, where all applicable conditions are explained.
6. Liability
Daniel & Laura Madrid is not responsible for losses or damages during shipping when the tracking system indicates that the package has been successfully delivered.
It is the customer's responsibility to ensure that the shipping address entered is correct before finalizing the order.
7. Intellectual Property
All content present on the website, including texts, images, logos, designs, and graphic elements, is the property of Daniel & Laura Madrid.
Its reproduction, distribution, or use without prior authorization is prohibited.
8. Claims Procedure
If you have a complaint or claim, you can contact us in writing via:
We strive to respond to all requests within a maximum of 5 business days.
9. Applicable Law
These terms and conditions are governed by the applicable law, and any dispute will be handled in accordance with current laws.