Privacy Policy

Privacy Policy

At Daniel & Laura Madrid, we respect the privacy of our customers and are committed to protecting the personal information you share with us. This document explains how we collect, use, and protect your personal data when you use our services or make a purchase in our online store.

If you have any questions about this privacy policy, you can contact us at any time via info@daniellauramadrid.com.

Data we collect

When you make a purchase, create an account, or interact with our website, we may collect certain personal information, such as:

  • Full name

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address and device data

  • Browsing activity on our website

This data is collected only when you provide it or when it is necessary for the operation of our online store.

Purpose of data processing

We use the collected information for the following purposes:

  • Process and ship orders

  • Provide customer service and support

  • Send order updates or relevant information

  • Improve our services and user experience on the website

  • Prevent fraud and ensure transaction security

Data sharing with third parties

Your personal data will only be shared with third parties when necessary for the operation of our services. This may include:

  • Payment providers

  • Shipping and logistics companies

  • Technology platforms necessary to operate our store

In all cases, we ensure that these third parties handle your data securely and solely for the necessary purposes.

We may also share information when legally required by competent authorities.

Retention period

Your personal data will not be retained longer than necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Cookies

Our website uses cookies to improve site functionality, analyze visitor behavior, and provide a better browsing experience.

Cookies allow us to:

  • Remember your preferences

  • Analyze website usage

  • Improve our services and content

You can configure or disable cookies at any time through your browser settings.

Your rights

As a user, you have the right to:

  • Access your personal data

  • Request correction of incorrect information

  • Request deletion of your data

  • Object to the processing of your data

  • Request portability of your data

If you wish to exercise any of these rights, you can contact us at any time.

Contact information

If you have questions, requests, or comments related to this privacy policy, you can contact us via:

Daniel & Laura Madrid
📧 info@daniellauramadrid.com